Tag Archives: leadership

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Leadership Lessons Learned from John C. Maxwell

Here is one my favourite “flashback” articles on leadership that I wrote.

“Leadership is a verb not a noun.” John C. Maxwell

John Maxwell is a leadership guru who has written numerous New York Times best-selling books on the topics of leadership and personal development. For well over four decades, he has written on the topic of leadership in addition to coaching leaders and consulting with companies and organizations. I recently had the opportunity to meet John Maxwell in person and other outstanding Thought Leaders at the Change Leadership Conference in Toronto. Maxwell delivered a humorous and enlightening keynote on leadership in today’s environment.

While there were numerous insights I gleaned from his talk, one of the key insights that stood out right from the start is that according to Maxwell, “leadership is a verb not a noun.” What this means is that leadership is the act of doing, it’s not a static entity. My opinion is there are people who are great managers (they know the functional and technical aspects of their job) yet they need to grow into being a leader. Maxwell described leadership as a process, which I understood to mean that over time it is possible to grow into a high level of leadership capacity. I think for many of us this is a relief to know as the term “leaders are born and not made,” is often used when describing an outstanding leader. Describing leadership as a process means that no matter where someone is at in their leadership journey, developing the skills to be an excellent leader can be developed with the right mentoring, coaching and tools.

A good metaphor that I liked that Maxwell used was the concept of the “leadership lid.” An organization and its employee or team members can only develop or grow as high as the leadership lid of its leaders. For example, say there was a scale of one to five and the top leader was operating at a level one. The employees and the organization as a whole would not be able to move past the level one leadership lid. If employees are capable of moving past level one, they will not stay in that organization over the long term because they will feel they are stagnating in their roles. Also, the organization as a whole will suffer and stagnant. If the top leader or leadership team is operating at a high level, everyone in the organization benefits and is elevated to that level, including the organization as a whole.

The majority of Maxwell’s presentation focused on the five levels of leadership described in his book, The 5 Levels of Leadership: Proven Steps to Maximize Your Potential. In his talk and in the book, he describes each of the levels of leadership. Level five leadership is the highest a leader can aspire to in their leadership journey. For more specific info about the various levels of leadership, read the book. In a nutshell, here is what I took away from his talk about the five levels of leadership.

Level One Leaders
Level one leaders have authority by virtue of their position and title. People follow these leaders because of their title and it takes minimal effort to convince people to follow level one leaders. In other words, people follow directions because their leader is the boss. If you are an employee and you want to stay employed, following the directions of your boss keeps you employed. Unfortunately, level one leadership (i.e. leadership by title) is the level of leadership that prevails in many companies and organizations. The leaders who have the authority to lead are not necessarily the most visionary leaders in an organization. Sometimes through tenure or seniority, some people have the authority to lead simply because of their title and position, not necessarily because they are a good leader.

Level Two Leaders
Level two leaders start to build relationships. According to Maxwell, there are various questions that followers at this level ask of their leaders. These questions can include: 1) do they like me? 2) can you help me and 3) can I trust you? In other words, as my leader will you manipulate me or help to motivate me to achieve goals? Leaders who start to gain the trust of their followers beyond their title, start to build trust in their followers and enhance their relationships. Level two leaders listen and ask questions. Their followers see that these leaders are open to building relationships. These leaders listen, learn and lead.

Level Three Leaders
Level three leaders are leaders who start to have the moral authority to lead. In other words, people don’t follow level three leaders just because of their title and position. They follow these leaders because they have been successful and they have a track record of successful leadership. Level three leaders are now teaching others what they know and are sharing their knowledge with their followers.

Level Four Leaders
Level four leaders start to gain momentum when it comes to leadership. Level four leaders start to really empower their followers. These leaders gain momentum because they have built upon the other levels of leadership. At this level, leaders have the formal title and position. As leaders, they are listening to their followers and incorporating the learnings into their leadership style. Level four leaders have a successful track record of leading others through their moral authority of listening and learning. And they also share their knowledge to empower others. Level four leaders want to equip and empower their followers so that their followers can start to be leaders in their own right.

Level Five Leaders
Level five leadership is the pinnacle of the leadership levels. Level five leaders have successfully gone through the various levels of leadership. People follow them because of who they are. They lead by example. Level five leaders want their followers to become successful, independent leaders who will empower other people. In other words, according to Maxwell, the person you equipped is equipping others. In the John Maxwell organization, they only invest in people who invest in others.

I thought the five levels of leadership scale is an excellent barometer to test where people are at in terms of their leadership journey, style and impact.

Another key point that really stood out for me from John Maxwell’s talk was his perspective on consistency. Maxwell revealed that he has been asked numerous times over the years, what is the key to his success. According to him, the key determinant of his success was consistency over 45 plus years of doing his leadership work. For me, it was a brilliant insight when he said, “Consistency Compounds.” Think about some of the less than stellar results you may have achieved or not achieved in your life. What were some the contributing factors? I’m sure lack of consistency played a factor in some shape or form. Let me leave you some questions to ask yourself to help you gain insight on your success journey.

1.If leadership can be described as a process. What steps are you taking to enhance your leadership skills to assist the process?
2.Where are you in terms of the five levels of leadership and how can you improve?
3.What would happen to your life if you made consistency a dominant factor? Stay tuned in the next few weeks. I will be writing a major blog post on the topic of consistency!

I always love hearing from my readers, share your thoughts on any of the above.

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7 Tips to Have an Effective Mentoring Relationship

Being a mentor is a very rewarding experience when you help someone (the mentee) develop or enhance their skills in a specific area. Having been a mentor (and coach) to numerous people throughout my life, I can attest first hand to the happiness that you feel when you contribute to someone’s personal growth and development. Coaching is a different type of relationship and in a future post, I will discuss the difference between mentoring and coaching. When entering into a mentoring relationship you should have clear expectations whether you are the mentor or the mentee. Here are 7 tips to help ensure that you have a successful mentoring relationship. They are:

1. Before entering into a mentoring relationship, perform a self-assessment in terms of your individual strengths and weaknesses in order to help you maximize the relationship.

2. If you are the mentee, determine your individual goals and objectives before beginning to formally meet with your mentor.

3. Determine how much time you can commit to the mentoring relationship i.e. three face to face meetings in a six month period and three phone calls. Stick to that schedule.

4. When meetings are scheduled, come prepared with specific agenda items to discuss and keep notes of what transpired during the meeting. Keeping notes can help you to track your progress towards your goals.

5. At each meeting, review the progress/status of your goals that you initially established if you are the mentee to determine how much progress you’ve made. Keeping track helps you to determine what further actions are required.

6. Throughout the mentoring relationship keep a “success journal.” Keep track of the success that you are making as you progress towards your goals.

7. At the end of the mentorship period, review your overall progress towards the goals that you set at the beginning of the relationship. Once the formal mentoring relationship ends, ideally both the mentor and the mentee should give each other feedback. By delivering feedback to each other, you can determine the overall success of goals achieved. In recognition of both of your efforts celebrate the achievement of the goals and the success that you both have achieved.

It is important to have clearly defined goals at the beginning of a mentoring relationship, work on achieving those goals and chart progress towards those goals. Being a mentor can be a very satisfying way that you contribute to someone’s life.

Please comment and share if you received value from these useful tips.

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Why Every New Entrepreneur Should Start Speaking

Guest Article By the Queen of Sales Conversion
Lisa Sasevich

As a heart-centered entrepreneur, whether you are launching a new business, or trying to make the quantum leap you know you are capable of, you have an incredibly powerful tool at your disposal that costs you nothing and is uniquely yours: your voice.

By using your experience, your expertise, and your voice to speak to groups, either large or small, you can build a solid foundation and kick-start your growth.

What Is Speaking?
Let’s get rid of a few misconceptions first.

First, we aren’t talking about The State of the Union or a Commencement Address here. Speaking does not have to be done in a formal or lavish setting for it to be effective. In fact, as an entrepreneur, expert, or business owner, you use your speaking skills in multiple contexts every day.

The same speaking skills you use to convey your message to a small group gathered in your living room are the same ones you use in a conference room, creating a webinar, participating in a conference call, or up on stage in front of hundreds of attendees who have paid to hear your message.

Second, contrary to what your fears are telling you, you don’t have to be an extrovert or love getting up in front of a crowd to speak. There are a lot of tools you can use to make you feel more comfortable. You can effectively deliver your message in a video, a webinar, or over the phone. (Ladies, you don’t even have to do your hair for these ones!)

Remember, whenever you are talking about your business or your passion to a group that wants to hear what you have to say, you are SPEAKING.

Why speak?
You have something to say that no one else can.

The combination of your experience, knowledge, and perspective is unique to you and the world is clamoring for people who can speak authentically to those experiences.

Boost your visibility
By speaking you make yourself more visible to the world in a way that is more personal, accessible, and impactful than any writing or social media following you can create.

Boost your credibility
When you are just starting out, you have the expertise to help your clients, but you lack the track record of successes and overjoyed customer testimonials that help convince people that you are the solution to their problems. When they see you speak they see you for who you are, an expert.

Boost your profitability
Speaking is one of the cost effective ways you can add new business. You already have your ideas, experience, and voice. And for those of us who sometimes struggle with the technology side of thing (guilty!), speaking is perfect. You just need you, them, and a room.

Propel growth
One of the quickest and best ways to grow your business quickly is to speak to as many potential customers as possible. By speaking you can turn audience members into customers and into referrals for other speaking engagements where you can turn more audience members into more customers and more referrals. Oh, Imagine the growth!

Leverage time
The one thing you never have enough of as an entrepreneur is time. Speaking allows you to tell your story once and have it heard by as many people as can fit in the room. And if you’ve recorded your message, that same message can be seen and heard by the whole world.

But the best part of speaking is that you don’t have to go out looking for prospective customers, because they are already there.

In that 30 minutes or 1 hour, you have spoken directly to a group of people who wanted to hear what you have to say and are now ready to act. What’s a better use of your time than that?

Make Your Irresistible Offer
What separates a conversation about your passion into an opportunity to sell your services to your engaged and interested audience is your offer. Your presentation should be a gateway to your offer. When people hear your message and the passion you have for what you are offering right from your mouth, you can make your offer irresistible.

Make a Great Speech
How can you ensure that you’ve put together a great speech that is going to not only get people in the door, but have them leaving excited by your message?

1. Create a Great Talk Title
Your ability to deliver a great speech that turns into a sale starts with a Great Talk Title. Let your audience know not only what the talk is about, but how it will benefit them. The magic doesn’t happen at the end, but at the beginning and your Talk title begins to plant the seeds for your eventual success.

2. Create a Speaker Summary Sheet
Your summary sheet is a short biography of you, a summary of your talk (250 words, max! Keep it short), and your picture. This can be sent to organizations you want to speak to. You should also include a speaker introduction that the host can read when they are introducing you to the room.

3. Sizzle Reel
Your sizzle reel is a short video introducing yourself to your audience. It’s your trailer, press kit, speaker one-sheet, and bio … all wrapped into one powerful video. This is not something you need right away but keep your eye out for opportunities to catch this footage when you can.
Speaking from your heart always feels amazing. Speaking from your heart and actually turning that into sales feels even more amazing.

4. And finally, follow my Five-Step Formula SPEAK

-> S – stands for Speak. You must learn to speak in a clear and concise way to convey the unique value that only you provide. For example, I help entrepreneurs sell without being salesy. Pretty clear, right?
-> P – stands for Position yourself as the expert. You know more about your subject matter than anyone in the room. Own that! You are the expert in your category.
-> E- stands for Expect Resistance from the outside as well as the inside. When you’re moving forward, you are going to experience resistance. And that’s a good thing! Resist the urge to stop or slow down. Lean into the resistance!
-> A – stands for Authority. No one grants you the authority to be who you are! No one knocked on my door and said, “Hey, Lisa, here’s the crown. You’re the Queen of Sales Conversion.” That is who I am. I crowned myself!
-> K – stands for Knowing. Your intuition is strong and accurate. You already know. Stop second guessing yourself. You know what to do at any given moment.

If you enjoyed this content, Lisa Sasevich is releasing a complimentary online training series chocked full of resources like this designed to support you on your business building journey. Check it out here.

108 Places to Speak Directory
108 Places to Speak Resource

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Speed Reading Foundation Course

Too much to read? Not enough time? I think that all of us at one time or another have become overwhelmed by the amount of reading that we have to do. Reading is one of my passions and something that I enjoy immensely on a daily basis. I love to read fiction books and literature for the sheer joy of good storytelling. For professional reasons, like many of you, I must keep up with the latest developments in my profession. Reading for business and for professional reasons is a necessity is today’s highly competitive environment. The ability to read effectively for both comprehension and for speed is a highly valuable skill. Throughout the years, I’ve taken several speed reading fundamental courses that have helped me to keep up with my vast amount of personal and professional reading. I believe a speed reading course can help you to increase your productivity also.

The Speed Reading Foundation Course by Iris Reading can help you to increase your overall reading speed and comprehension. This course will help you increase your reading speed so that you can read more in less time. You’ll also learn practical strategies to enhance your comprehension so you can remember more of what you read. This course is ideal for students, professionals and lifelong learners.

Speed Reading Foundation Course

To sign up for the speed reading course click here:

Speed Reading Foundation Course (Online)

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Advanced Comprehension and Memory Course

Do you have trouble remembering what you read? The Advanced Comprehension and Memory Course will help you improve these important capabilities. This online course is conducted by Iris Reading. This course will help you improve your memory by teaching you useful strategies to comprehend your reading, understand it better and remember it longer. Whether you’re trying to remember what you just read, passwords, birthdays, or to-do’s, this course will provide you with the best available strategies for memory improvement.

Advanced Comprehension & Memory Course

To sign up for the course, you can register here:

Advanced Comprehension & Memory Course (Online)

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Interview on The Nikki Clarke Show

On August 17th, I am being interviewed by the amazing Nikki Clarke on the Nikki Clarke Show. I’m sure we’ll discuss some exciting topics like issues of the day, coaching, public speaking, volunteerism, women’s empowerment and the list could go on! The Nikki Clarke Network was founded by Nikki Clarke in May 2014. The network is a 24 hour inspirational online tv network. The network offers unique programming with informative and entertaining segments in the areas of business, lifestyle, health, wellness, beauty, music and food among many topics.
The show also airs on Rogers Channels 672/673 and Bell Fibe Channels 559/560.

The interview is going to be awesome!

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The Art of Empowerment: Set Goals to Achieve Your Dreams!

Many people feel motivated to pursue their goals with tenacity at the start of a new calendar year in January. These goals could range anywhere from losing weight, getting in shape, quitting smoking, reducing debt and starting a new relationship. When the end of the year rolls around, it is unfortunate that many people who set goals at the beginning of the year have not stayed the course when it comes to achieving their goals.

The truth of the matter is we don’t need the beginning of the year to set goals or create new possibilities for ourselves. We are creative beings who can create numerous possibilities for ourselves at any time we choose. Each of us is capable of not just going through the motions of life. We are capable of building a life that we truly love that includes our dreams. Here are three tips that can help you achieve your goals.

The first tip is learn to establish good habits. The reason that many people don’t achieve their goals is because they have bad habits that don’t set them up for success. When you have bad habits, it’s difficult to achieve goals. Work on developing positive habits that support the type of person that you want to be.

The second tip that can help you achieve your goals is the accountability factor. Ultimately we are responsible and accountable for our lives. In a perfect world, each of us would be able to set goals effectively, break them down into smaller steps and then take the necessary action steps towards our goals. In other words, we would be highly accountable. Most people though need help in this area. It is an excellent idea if you can get an accountability partner or coach who can help you stay on track with your goals.

The third tip to help you achieve your goals is to understand your big why of why you want to achieve your goals. Understanding the underlying reasons of why your goals are important to you can help you achieve your goals, especially in challenging times. Find a way to make your goals meaningful enough to you so that you understand the consequences of not achieving your goals.

None of us wants to live a life of regret. Part of being fulfilled in life involves the feeling of satisfaction and success that is associated with achieving your goals. Achieving your goals involves developing excellent habits, being accountable and understanding the big why of the importance of your goals. By taking action towards your goals you can live the life of your dreams!

As published in Sibyl Magazine: For the Spirit and Soul of a Woman (November 2016 issue)

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Insights from Visionary Leader Nobel Peace Prize Laureate Dr. Mohammad Yunus

Here is a flashback to one of my most popular posts.

The world needs visionary leaders more than ever. One visionary leader who has changed the world through microfinance is Dr. Muhammad Yunus. Dr. Yunus from Bangladesh is a banker, economist, social entrepreneur and the 2006 Nobel Peace Prize Winner. He is the author of several books including, Banker to the Poor.

Recently, I had the opportunity to hear Dr. Yunus speak as part of a panel at a microfinance and microcredit summit. Dr. Yunus founded the Grameen Bank in Bangladesh in the 1980s. Grameen means village bank. Since that time the Grameen Bank has loaned out over 1.5 billion (USD) in microloans mainly to women who are 97 percent of the loan recipients.

In Bangladesh, these microloans are often between $30.00 (USD) to $35.00 (USD) and have helped women start microenterprises. These loans enable women in Bangladesh to change their entire life’s trajectory. When they start businesses, the women who are loan recipients are able to pay for their children’s education and give back to their local community. Entire villages are improved because of these microloans. The loans also have a high repayment rate of 97 percent.

Since the Grameen Bank started in Bangladesh more than 9 million women have received microloans. These loans have in turn impacted between 40 – 45 million people which includes the women’s families and local communities which is remarkable. The Grameen Bank model is now operating outside of Bangladesh in several cities, including New York City. In the various locations, the model is similar in providing microloans to the poor and people who traditionally would not be able to qualify for a loan to start a business.

There were several major takeaways from the summit. Dr. Yunus spoke about the “three zeros,” which are the targets that the world should be aiming for in order to improve the quality of life for everyone. They include: zero poverty, zero unemployment and zero net carbon emissions. Now these targets may seem like an impossible dream. If we work together as a global community on initiatives to improve the quality of life for every human on the planet who is to say that one day these targets might come true. That is what true visionaries do. They envision possibility for a better world despite what currently exists. Visionaries also take action to make their visions a reality. For the zero poverty target, we all know that there are more than enough resources to go around world wide for everyone. According to Dr. Yunus, people don’t choose to be poor. It is the prevailing economic systems that keep people in poverty even when they are willing, have the skills and want to work. That is why entrepreneurship is so powerful. Starting a business can help lift people out of poverty through their own ingenuity, skills and talents.

One of the major takeaways from the summit was that entrepreneurship is not the purview or the domain of a select few. Another target the world should be aiming for is zero unemployment. Again this is linked back to entrepreneurship. According to Dr. Yunus, “human beings by birth are entrepreneurs.” There is a prevailing myth that only certain people can be entrepreneurs. Dr. Yunus believes that each one of us has the capacity to use our skills and talents to create a business.

In other words, we were not designed for drudgery in a job or career that we don’t love or are not passionate about where we can’t make a difference. In Bangladesh, when women were advanced loans they were able to start businesses with no or minimal business training. They used their creativity, ingenuity, skills and leveraged their village network in order to create profitable microbusinesses. In addition to zero poverty and zero unemployment, zero carbon emissions was also a target discussed in order to make our planet a healthier place to live.

The panel was excellent and included leaders from the Aboriginal Community who reinforced the fact that there are so many talented and skilled Aboriginal people, especially youth who are doing amazing things in the community. Microcredit will continue to help revolutionize the developing world and help marginalized people in the developed world. By providing access to smaller amounts of capital, the poor and marginalized communities can start businesses to elevate their circumstances. It was an excellent summit and a true honour to listen to Dr. Yunus and other visionary leaders who are helping to change the world.

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Interviewed on the Silver Linings Storycast

I was recently interviewed by Debbie Horovitch who is the Publisher and Editor of The Silver Linings Storybook series. The interview was for the Silver Linings Storycast podcast. In the interview we talk about business, the creative struggle, making an impact in the community and everything in between! The interview is for the Toronto edition of The Silver Linings Storybook series in which I will be a featured contributor. It is a very exciting project as the proceeds will benefit a local charity or non-profit organization. You can listen to the podcast interview here! Silver Linings Storycast Interview

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The Art of Empowerment: Practice Compassion

The world needs more compassion. A bold statement indeed, yet I’m sure that many of you would agree with that statement. Empathy is the ability to feel what another person is feeling and compassion takes it one step further through action to help alleviate suffering. When I was a child, my first major lesson involving compassion occurred when two homeless teenage girls came to live with my family.

To complicate the situation, one of the teens was pregnant. It was my mother who encountered the teens and had learned about their plight. She invited them for dinner and through circumstances they ended up living with my family for well over a month. They stayed with my family until they could get permanent help. They teens eventually with my mother’s help found an apartment and the pregnant girl had a beautiful healthy baby.

I believe that having that experience early in my life permeated my consciousness and left a deep imprint. It informed some of the volunteer work that I do as I believe that it’s important to give back to the community. The experience helped me to realize even at a young age that on some level, call it the spiritual level, we are all connected. If we’re connected, then it makes sense to reach out to our fellow human beings in times of need.

We can perform compassionate acts, yet compassion really is a practice. Just as we can have an exercise routine or a meditation practice, the same applies to compassion. The more that we exercise our “compassion muscle,” the easier it will be for us to be compassionate. I believe that compassion can teach us several life lessons. The first one is that compassion involves a willingness to be open to see pain or suffering in our midst. Helping someone may not be as dramatic as helping two homeless teens get off the street. It could be in our homes, workplaces or among our circle of friends where compassion is needed. It is easy to get insular and not be concerned about people who may be going through a difficult time.

Another lesson that compassion teaches us is to be nonjudgmental with the people that we are reaching out to or trying to help. When we act compassionately we do the best that we can in the situation and then as much as possible detach from the outcome. Lastly, being compassionate teaches us to operate from our hearts and not the rational mind. You may encounter a situation where it does not seem rational to act yet your heart is compelling you to move in that direction. I invite you to look for those moments in your life where you can be compassionate because you never know the life changing impact that you can have in another person’s life.

As published in Sibyl Magazine: For the Spirit and Soul of a Woman (October 2016 issue)